True Colours Monthly Competition
Win $75.00 Myers Gift Voucher every month
and a chance to win an iPad
PRIZES AND AWARDS
SUBMITION DATES
The monthly deadline for submitting your success stories is the last Friday of each month. Decisions are made the first Friday of each month.
RECOGNITION
True Colours recognises individuals who are adaptable to situations that require them to change their attitude, mindset and communication style. We are looking for real examples on how you demonstrate initiative, exercise self awareness, apply social responsibility and adapt your mindset for an improved business outcome.
CRITERIA FOR SELECTION includes:
True Colours is committed to encouraging and developing people, we recognise that the workplace brings many challenging situations and that behaviours and mindsets are hard to change. We want to shine the spotlight on exceptional people who have the courage and confidence to step out of their comfort zone and change their attitude and behaviour.
Complete the form and email to: info@truecoloursgroup.com or fax to 02 9949 9443.
Who can enter |
Please provide |
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Anyone who has attended a True Colours Training Session and understand the principle behind colours.
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1. Company Name 2. Your Name 3. Email
4. Phone number
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Please keep answers brief we will call to obtain more details
QUESTIONS (Keep answers brief) |
YOUR ANSWERS |
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What does your company do? (i.e. “Software Resellers”)
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Why is your job role? (i.e. “Customer Service department taking orders and answering queries”)
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How did you apply True Colours?(i.e. “To improve my service skills when a customer was dissatisfied with our service”) Describe the Situation?(i.e. “The customer was angry as their software had not arrive, delivery date was Wednesday morning, it was now Thursday no software!”) What did you actually do? (i.e. by the tone and the words used, I identified that the client was primary gold, I stepped into my gold, spoke with care and confidence, providing clear instruction as to my action plan with times on when I will get back to them, and I made sure that I got back to them with updates”)
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If you had not used True Colours what do you believe the outcome would have been? (i.e. “I would not have connected and built rapport, the customer would be very dissatisfied with the service and we would have lost a customer”)
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What was the outcome using True Colours? (i.e. “Treating the customer with respect, having an action plan and following through on my promises resulted in the customers being happy with our service even though the software arrived 3 days later, we did not lose a customer”) How did it benefit your team, your customer/client and/or your Company? (i.e. department had a win, customer was happy and my Company did not lose a customer) What have you learnt about yourself? (i.e. I can easily step into all colours and improve my performance”) Did it improve your work performance? (yes) |
Please print and fax results to 02 9949 9443 or email competition@truecoloursgroup.com